With its built-in Wi-Fi, you can connect your Surface to a wireless network and browse the Internet, get apps from Microsoft Store, send email messages, and access other computers and devices on your network.
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- If it fails to update the wireless driver through Device manager, you can download and install the latest driver for Network Adapter from the ASUS Support Site. Refer to How to search and download drivers.Tips: Search for the wireless driver paired with the vendor name which is used on your laptop.
- To identify the device, right-click the listing under 'Network adapters', select Properties, and then click the Details tab. Under 'Property', select Hardware Ids. Almost all manufacturers will have support pages where you can download files for your drivers as needed.
Connect to a wireless network
For info about connecting your Surface to a wireless network using the built-in Wi-Fi, see Get online.
A modem converts data to a signal so it can be easily sent and received over a phone line, cable, or satellite connection. For transmission over an analog telephone line—which was once the most popular way to access the internet—the modem converts data between analog and digital formats in real time for two-way network communication.
Notes:
Make sure that your modem is connected to a working phone jack or cable connection, either directly or through your router.
To find out which versions of Wi-Fi your Surface supports, you can open the Command Prompt, and then type netsh wlan show drivers. Look next to Radio types supported and see which Wi-Fi versions are listed.
If you’re having trouble finding your wireless network in the list of available networks, your wireless router might not be set to broadcast its network ID (SSID). To turn on SSID broadcasting, check the info that came with the wireless router. For more info about how to connect to a hidden wireless network, see Wired and wireless problems.
If you have problems connecting to a Wi-Fi network, see Can’t connect to a wireless network.
Connect to mobile broadband
If you have a Surface model with mobile broadband, you can also connect to a mobile broadband network. For info about how to connect to a mobile broadband network, see Cellular settings in Windows 10.
Notes:
Select Wireless Modems Driver Wireless
If you have a Surface 3 (4G LTE), see Set up your Surface 3 (4G LTE).
If you have problems connecting to mobile broadband, see Can’t connect to mobile broadband?
Disconnect from a wireless network
Select wireless network in the lower-right corner of the screen.
Select the network that has a Connected status.
Select Disconnect.
Forget a wireless network
You can choose to forget a wireless network so it no longer appears in your list of networks. Here’s how:
Go to Start , and select Settings.
Select Network & Internet > Wi-Fi > Manage Wi-Fi settings.
In the list of networks that appears under Manage known networks, select the network you want to forget and select Forget.
If you’re traveling on an airplane or if you don’t need to use Wi-Fi or Bluetooth® devices for a while, you can turn on Airplane mode. Using this setting can help extend your battery charge. For info about how to turn airplane mode on or off, see Turn airplane mode on or off.
Select wireless network in the lower-right corner of the screen.
Select Airplane mode .
If the icon is dimmed, Airplane mode is off.
Select Wireless Modems Driver Updater
Note: When Airplane mode is on, both Wi-Fi and Bluetooth are turned off.